Shipping & Delivery Policy

Last updated: 3 August 2026

Thank you for choosing Lavished by Belle.

We carefully prepare every order and service with attention to detail. This Shipping & Delivery Policy explains how we handle delivery for our products, including floral arrangements, party favours and personalised gifts.

Please note that event styling, décor setup and content creation are services and therefore are not shipped. Any arrival, setup or travel arrangements for these services will be agreed with you during the booking process.

1. Delivery Areas

We currently offer delivery for selected products within our available service areas.

Delivery availability may vary depending on the type of product, event date and delivery location.

If you are unsure whether we deliver to your area, please contact us before placing your order.

For event styling, décor and content creation bookings outside our usual service area, please refer to our Travel & Destination Events terms.

2. Delivery Times

Delivery times vary depending on the product ordered.

Personalised Gifts & Party Favours

Personalised and bespoke items require preparation time before dispatch or delivery.

Please allow the preparation time stated on the individual product listing or confirmed at the time of order.

For larger quantities or event orders, additional preparation time may be required.

Floral Arrangements

Because our floral arrangements are prepared with care and may contain fresh or perishable flowers, delivery dates and times will be arranged in advance.

Please ensure that someone is available to receive the arrangement at the agreed delivery time.

Event Décor & Styling

Event décor is not delivered as a standard postal order. Where Lavished by Belle is providing event styling and décor services, our team will attend the agreed venue at the scheduled setup time.

The setup date and time will be confirmed as part of your event booking.

3. Delivery Charges

Delivery charges may vary depending on:

  • Delivery location

  • Size and quantity of your order

  • Product type

  • Event requirements

  • Delivery date and time

  • Distance travelled

Any applicable delivery fee will be displayed at checkout or communicated to you before your order or booking is confirmed.

For large or bespoke orders, a personalised delivery quote may be required.

4. Event Delivery & Setup

For event styling and décor bookings, the client is responsible for ensuring that the venue is accessible at the agreed setup time.

The venue should be ready for styling before our scheduled arrival.

If access is delayed due to the venue, client, guests or other circumstances outside our control, this may affect the time available for setup and additional charges may apply where applicable.

Where agreed, we may also arrange collection or removal of décor following your event. Any applicable collection fees will be communicated before booking.

5. Incorrect or Incomplete Delivery Information

Please ensure that all delivery information provided at checkout is accurate and complete.

Lavished by Belle cannot be held responsible for delays, failed deliveries or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

If a delivery needs to be reattempted due to incorrect information, the customer may be responsible for any additional delivery costs.

6. Missed Deliveries

If nobody is available to receive your order at the agreed delivery time, we may attempt to contact you using the contact information provided.

Depending on the circumstances, an additional delivery or redelivery fee may apply.

For fresh floral arrangements and other time-sensitive products, we cannot guarantee the condition or freshness of an item where delivery has been missed due to the recipient being unavailable.

7. Delays

We aim to deliver orders within the agreed timeframe. However, delivery times may occasionally be affected by circumstances outside our reasonable control, including:

  • Severe weather

  • Traffic or road closures

  • Courier delays

  • Delivery network disruption

  • Unexpected events

  • Supplier delays

  • Other unforeseen circumstances

Where we become aware of a significant delay, we will make reasonable efforts to contact you.

8. Damaged or Incorrect Orders

We take care when preparing and packaging your order.

If your order arrives damaged, defective or incorrect, please contact us as soon as possible after delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

  • Any other relevant information requested by our team

We will review the issue and, where appropriate, provide a suitable resolution in accordance with our Returns & Refunds Policy.

9. Fresh Flowers & Perishable Items

Fresh floral arrangements are perishable and require appropriate care once received.

Lavished by Belle is not responsible for deterioration caused by improper handling, storage, temperature, lack of water or failure to follow the care instructions provided.

We recommend following any flower-care instructions supplied with your arrangement to help maintain its appearance and freshness.

10. Destination & International Events

We are happy to travel for selected events outside our usual service area.

For destination events requiring flights and accommodation, the client is responsible for providing or covering suitable flights and accommodation.

Any travel arrangements, delivery requirements and associated costs will be agreed with the client before the booking is confirmed.

11. Contact Us

If you have any questions about delivery, shipping or your order, please contact us:

Lavished by Belle

Email: lavishedbybelle@gmail.com
Telephone: +44 7940 217932

We are always happy to assist and ensure your Lavished by Belle experience is as seamless as possible.

Lavished by Belle
Beautifully styled. Thoughtfully captured.