Privacy Policy

Last updated: 3 August 2026

Lavished by Belle (“Lavished by Belle”, “we”, “us” or “our”) operates this website and provides services including event styling, event décor, floral arrangements, party favours, personalised gifts and event content creation (collectively, the “Services”).

Our website is hosted and powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, submit an enquiry, book our Services, purchase products, communicate with us or otherwise interact with Lavished by Belle.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies you or could reasonably be linked to you.

Depending on how you interact with us, we may collect the following information:

Contact Information

This may include your:

• Full name

• Email address

• Telephone number

• Billing address

• Delivery address

• Event venue or event location

• Any other contact details you provide to us

Booking & Event Information

When you enquire about or book our Services, we may collect information such as:

• Event date

• Event type

• Event location

• Number of guests

• Event theme or colour scheme

• Styling preferences

• Décor requirements

• Floral preferences

• Party favour requirements

• Personalisation details

• Content creation requirements

• Special requests or instructions

Payment & Transaction Information

When you make a purchase or payment, payment information may be processed by our payment providers. This may include:

• Transaction details

• Payment confirmation

• Billing information

• Order details

• Payment method

We do not generally store your full payment card details ourselves. Payment information may be securely processed by third-party payment providers.

Communications

We may collect information you provide when you:

• Contact us by email

• Submit an enquiry through our website

• Communicate with us about an event or booking

• Contact us through social media

• Request customer support

• Provide feedback or reviews

Device & Website Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Network information

• Pages visited

• How you interact with our website

• Website usage information

• Cookies and similar technologies

2. How We Collect Your Information

We may collect personal information:

Directly from you, when you submit an enquiry, place an order, book a service, communicate with us or otherwise provide information.

Automatically, when you browse or interact with our website through cookies and similar technologies.

Through Shopify and service providers, where technology providers process information on our behalf to operate our website and provide our Services.

Through third parties, such as payment providers, delivery providers, advertising platforms, social media platforms or other service providers where applicable.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Services

We use your information to:

• Respond to enquiries

• Provide quotes

• Process bookings

• Plan and prepare your event

• Provide event styling and décor services

• Prepare floral arrangements and party favours

• Personalise gifts and event products

• Provide content creation services

• Process payments

• Deliver products where applicable

• Communicate with you about your booking

• Provide customer support

Improving Our Website & Services

We may use information about how customers interact with our website to understand how our Services are used and improve our website, products, customer experience and business operations.

Marketing & Communications

Where permitted by law and where appropriate consent has been obtained, we may use your contact information to send you:

• News and updates

• New service announcements

• Special offers

• Promotions

• Marketing communications

• Information about Lavished by Belle

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in our communications.

Security & Fraud Prevention

We may use personal information to help protect our website and business, detect fraudulent or unlawful activity, prevent misuse of our Services and maintain the security of our systems.

Legal & Regulatory Requirements

We may process your personal information where necessary to comply with applicable laws, regulations, legal proceedings or lawful requests from government or law enforcement authorities.

4. How We Share Your Personal Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our Services.

These may include:

• Shopify, which hosts and supports our website

• Payment processing providers

• Website and technology providers

• Email and communication providers

• Delivery and courier services

• Event-related suppliers where necessary to fulfil your booking

• Professional advisers

• Analytics and website service providers

• Marketing and advertising providers, where applicable

We only share information where there is a legitimate reason to do so and, where required, in accordance with applicable data protection laws.

We may also disclose information where required by law or where necessary to protect our rights, customers, business or website.

5. Shopify

Our website is hosted by Shopify.

Shopify may collect and process information relating to your use of our website and interactions with our Services in order to provide, maintain and improve its platform and related services.

Information submitted through our website may be processed by Shopify and its service providers and may be transferred internationally where necessary to provide its services.

For more information about how Shopify handles personal information, please review Shopify’s privacy information at:

https://privacy.shopify.com/en

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and support website functionality.

Cookies may also be used by Shopify and certain third-party services that support our website.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of our website function.

7. Third-Party Websites & Social Media

Our website may contain links to third-party websites, including social media platforms, payment providers or other external websites.

These websites operate independently from Lavished by Belle and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

8. Photography, Video & Event Content

As part of our event styling and content creation Services, photographs and videos may be taken at events.

Where agreed or permitted, we may use photographs or video content showing our styling, décor, floral arrangements, party favours or completed work for:

• Our website

• Portfolio materials

• Social media

• Marketing

• Advertising

• Promotional materials

We will respect any agreed restrictions regarding the use of identifiable images of you or your guests.

If you have concerns about the use of photographs or videos from your event, please contact us before your event so that we can discuss your preferences.

9. Children's Information

Our website and Services are not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

10. Security of Your Information

We take reasonable steps to protect the personal information we collect from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Please avoid sending sensitive or confidential information through unsecured communication channels.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

• Whether you have an active booking or ongoing relationship with us

• The nature of the information

• Our legal and accounting obligations

• The need to resolve disputes

• The need to enforce agreements or policies

• Legitimate business requirements

When information is no longer required, we will take reasonable steps to securely delete or anonymise it where appropriate.

12. Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of your personal information in certain circumstances

• Ask us to restrict the processing of your information in certain circumstances

• Object to certain types of processing

• Withdraw consent where we rely on consent to process your information

• Request a copy of your personal information in certain circumstances

• Opt out of receiving direct marketing communications

These rights are subject to certain legal exceptions and limitations.

If you wish to exercise any of your rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

13. Marketing Preferences

If you receive marketing communications from us, you may unsubscribe at any time using the unsubscribe option included in the communication.

Please note that even if you opt out of marketing communications, we may still contact you regarding important non-marketing matters, such as your booking, payment, order or enquiry.

14. International Transfers

Some of our service providers, including Shopify and other technology providers, may process personal information outside the United Kingdom.

Where your personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws and that appropriate safeguards are in place where required.

15. Complaints

If you have concerns about the way we collect or use your personal information, please contact us first so that we can investigate and attempt to resolve your concern.

You may also have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's independent authority responsible for upholding information rights.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices or your personal information, please contact us:

Lavished by Belle

Email: lavishedbybelle@gmail.com
Telephone: +44 7940 217932
Address: 9 Gatcombe Road, London E16 1TA, United Kingdom

For the purposes of applicable UK data protection laws, Lavished by Belle is responsible for the processing of your personal information described in this Privacy Policy.

Lavished by Belle
Beautifully styled. Thoughtfully captured.